Online Privacy Policy
1. Introduction
Please read this Privacy Policy (“Policy”) carefully to understand how we collect, use, and treat your personal information through the use of our websites, mobile applications, and through email, text, and other electronic communications between you and Got Parts Ltd., as well as your choices and rights. If you do not agree with the terms and conditions of this Policy, you should not access or use the websites, applications, or communicate through email, text, or other electronic communications.
2. Your Privacy
At Got Parts Ltd. (“Got Parts”), we believe that as a valued customer or visitor, you have the right to know how we collect, use, and protect your personal information. This Privacy Policy describes how we handle information collected through our websites (including www.gotparts.ca and other sites we operate), mobile apps, and in connection with other services provided by Got Parts.
We may also operate affiliate websites, which may have separate privacy policies. When using those sites, please refer to their respective privacy notices.
While Got Parts generally does not require you to provide personally identifiable information to use our website, certain features or services may not be available unless you provide it.
3. Collection of Information: Cookies & Personal Information
When you visit a Got Parts website, our servers automatically collect basic technical information, such as:
- Visitor’s IP address/domain name
- Browser type and version
- Device operating system
- Referring websites
- Pages visited
We use this data to analyze visitor trends and improve website performance. Some of this information is collected using cookies — small files stored on your computer — which help us remember preferences or log-in status.
You can usually control cookies through your browser settings, including the ability to delete or block cookies. If you do so, some features of our website may not function properly.
4. Personal Information You Provide
You may choose to provide us with personal information by filling out forms on our website or by contacting us directly. This may include:
- Name
- Email address
- Telephone number
- Billing and shipping addresses
- Payment details (processed through secure third-party providers)
- Other information you choose to provide
We use this information to process orders, respond to inquiries, personalize your experience, and provide services to you.
5. How We Use Personal Information
Got Parts may use your personal information to:
- Fulfill orders and provide requested products/services
- Communicate regarding orders or inquiries
- Improve our website, products, and services
- Comply with legal requirements
- For internal analytics and operational purposes
We do not sell your personal information to third parties.
6. Disclosure of Personal Information
We may share your information with:
- Trusted third-party service providers (payment processors, shipping carriers)
- Legal authorities when required by law
- Successors in the event of a merger, acquisition, or sale of Got Parts’ assets
Other than these cases, we will not share your information without your consent.
7. Anonymous or Aggregated Information
We may also collect non-identifiable, aggregate data about website visitors for marketing analysis, site improvement, and service optimization. This data does not identify individual users.
8. Your Rights & Choices
You may:
- Request access to your personal information
- Ask us to update or correct your data
- Request that we delete your personal information
- Opt out of receiving marketing communications
To exercise these rights, please contact us at: privacy@gotparts.ca.
9. Security
Got Parts takes reasonable steps to protect your personal information using appropriate physical, technical, and administrative safeguards. However, no system is 100% secure.
10. Changes to this Policy
We may update this Privacy Policy periodically. The updated version will be posted on our website with the effective date at the top of the page. Continued use of our services indicates acceptance of any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Got Parts Ltd.
Email: privacy@gotparts.ca
Mailing Address: 5030 South Service Rd. Unit 108, Burlington, ON. L7L 5K2